10 Reasons Why You Need to Improve Your Social Media Customer Service

See on Scoop.itTecnología: Tendencias

Social media has made brands of all sizes more accessible than ever. Consumers can engage with brands literally any time they please on a variety of different social channels and for many businesses this is a blessing.

Lynette Gomez‘s insight:

La presencia en tu empresa en redes sociales no es solo una labor de mercadeo, el servicio al cliente es un aspecto fundamental a considerar en la estrategia. 

See on socialmediatoday.com